FAQs

Frequently asked questions related to all aspects of ordering from Newprint.

What is a Roll End Tuck Front Box?
A roll end tuck front box is a self-locking box that does not require glue to form and assemble. It's a box style that requires only 2 steps in production, simply print and cut, with the boxes remaining flat until you need to form it. You can call it a RETF as a short form, however, it can also be known as a REFT box for Roll End Front Tuck. Roll End Tuck Front means the box tucks and closes from the front whereas if it was called a Roll End Tuck Top it means the lid will only tuck from the top. The RETF box comes with tuck-in self-locking tabs commonly called "Cherry Locks", hence Tuck Front. This box style has a standard code of 0427 from the FEFCO library of standard designs and, when...
What is a mailer box?
It's a style of box used in the eCommerce space for shipping products safely and is the outer box that has the shipping label placed on it. It is made of a thicker paperboard (cardboard) corrugated flute sheet of 1/8" thickness. The colour of the corrugate sheet can be white or brown on either side and can have a coated finish or an uncoated and natural finish. They are simple and easy to assemble and require less storage space since they are supplied in flat sheet bundles. Mailer boxes provide a secure yet fun unboxing experience when your recipient opens the package as the product is visible as soon as the outer box is opened. 
What is the difference between a Roll End Tuck Front Box and a Mailer Box?
Roll End Tuck Front refers to the model that defines the enclosure method of the box and "mailer box" is how the box is used. They look the same when they are assembled, however, the paper thickness will determine its use. You can use a lighter white-bleached cardstock such as 18pt to 24pt for lighter-weight products that are packaged within the RETF box. If you choose an 18pt to 24pt paper stock you will not be able to use it as the shipping box but rather the box that the product itself is packaged in. When you order a RETF box you can choose a range of paperboard material whereas if you are ordering specifically a mailer box you will most likely use it as a protective box to ship as a parcel...
Can I use a RETF box for food packaging?
Yes, a RETF serves nicely for food packaging, especially in the retail space. Here's an example of a cheese product that is well presented in a RETF box at a fresh produce and grocery store. The nice thing about it is that you can also use them in a refrigerator without the need to re-package the cheese or the food product inside in a different container if you don't consume the entire portion. So it's great for reuse after opening within the same package as well as displaying neatly in a store (as the square shape allows it to stack nicely). How long does it take to receive a RETF box? Typically, a RETF box is printed and manufactured within 5-7 days from the day you...
How long does it take to receive a RETF box?
Typically, a RETF box is printed and manufactured within 5-7 days from the day you approve the proof. Depending on the quantity and the amount of finishing options you require for your RETF box it can potentially require more time to ship your order out. Once the order is placed a better estimate can be provided for the production time of your specific box.
How much weight can a medium-size RETF box carry?
We recommend no more than 2lbs per 100 square inches. For example, a 4x4x4 RETF box should carry no more than 1.28lbs if your paperboard is in the range of 18pt to 24pt thickness. For any product heavier than that, we recommend a more rigid paperboard such as corrugated.
How long does it take to assemble a Roll End Tuck Front Box?
A Roll End Tuck Front will take approximately 30 seconds to 1 minute to assemble, depending on the size and experience of the person assembling the box. Once several have been assembled, each person develops their own technique for doing it quickly and can do it quite rapidly. Some products look best displayed in a RETF and wouldn't be something you could compromise brand identity for the cost savings of a different style. However, many people choose to start off with a RETF style box when the volume is fairly low as it is one of the more economical box styles. As demand increases and/or if a production line is implemented, you might want to consider...
How do you ship a high volume of RETF boxes?
When your order reaches over 150lbs we will consider freight shipment to your door, however, it's less costly to send a large shipment if you have a loading dock. To save on dock transfer fees and tailgate charges try to have us ship your order to a warehouse with a loading dock. We use the most cost-efficient method to ship your order and quotes are provided beforehand if you are looking for a fairly high number of boxes to print. For a quantity of a short run, we will simply use a shipping carrier such as UPS, FedEx, Purolator or DHL and can be selected at check-out when placing your order online.
How do I create Pantone artwork?
Read more and follow these two links for a detailed explanation on how to create Pantone artwork in Adobe Illustrator and Adobe Indesign
Are the Brochure sizes on the website listed folded or flat?
The sizes listed are the unfolded, flat sizes.
What are the most common Brochure folds?
The most common would be the classic Tri-Fold. it is mostly used for product pamphlets, take-out menus, promotional brochures, and many other applications. It can be easily inserted into envelopes, so it's a great option for mailing. A "Letterfold" is basically a portrait Tri-Fold. It has a different name because it is mostly used for letters and documents inserted into a #10 envelope. A variation of the Tri-Fold is the Z-fold, where the last panel is folded outwards instead of being tucked in, forming a "Z" shape. Z-fold is mostly used for bilingual items, as each side of the folded brochure serves as a front cover panel. Another popular fold is the half-fold, as it is...
Why did the fold I wanted disappear after I changed my Brochure size or paper?
In this case, the fold is not compatible with either the paper or the size of your choice. For instance, a Quarter Fold can be done on a 10pt or 12pt card stock, but not on 14pt. Quarter Fold requires multiple folds, and the 14pt paper is too thick for that.
Can you print Folded Hang Tags in a custom size, not listed on your website?
Yes, we can print custom sizes. To make an online order for a custom size, choose the next available size option on the Folded Hang Tags product page. Once you've completed your online order, please email us your order number and in that email indicate what the correct size should be.
Do the Folded Hang Tags come with strings?
No, hang tags do not come with strings. However, if you email us and indicate what kind of strings you are looking for, we could be able to assist you. 
What paper should I choose if I need to write on Folded Hang Tags?
If the Folded Hang Tags need to be written on, you should choose some of the uncoated paper stock options. These are: 14pt Uncoated 14 pt. - 100 lb. Lynx® Uncoated Cover FSC® 130 lb. Cougar® Super Smooth Cover (18 pt.) FSC® 100 lb. Rolland Enviro™ Smooth Cover The Linen paper has a textured and a smooth side, so you can create a design on one side and have writing on the other to overcome any issues with the paper texture.
How much space should be left for the hole drill on Folded Hang Tags?
Depending on the tag's size and the hole's size and position, the top of the drill will usually be placed between 0.125" and 0.5" from the tag's edge(s). It is best to leave a minimum margin of 0.5" from the border for the hole. This will ensure that critical design elements or information will not conflict with the drilling. Any background colour, design, or image should extend into this area. The hole's exact position can shift slightly throughout the course of the drilling process. 
Can you print Folded Hang Tags that are not folded in the middle?
Yes, we can create different folds. However, if the fold you need is not listed on our website, you can email [email protected] to see if it can be done and for a custom quote.
I may need to write on the back of the hang tag for pricing. Would the coating on the 16 pt card stock prevent me from being able to do that?
You will be able to write on a 16 pt Card, but you would have to test a couple of different types of pens to see which one will not smudge.
Is it possible to have all 4 pages of the Folded Hang Tag designed?
Yes, you would just have to design your file that way. Your file should have 2 pages, one for the outside of the tag and one for the inside.
Can my business cards have round corners?
Yes, you can choose this option when configuring your online order.
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