FAQs

Frequently asked questions related to all aspects of ordering from Newprint.

Will you print, address and mail my postcards?

Our postcard with direct mail product will allow you to configure the product, see instant pricing for the selected configuration, and order it, all in one place.

You can select between Unaddressed Canada Post Mail and Addressed Canada Post Mail.

Also, you will have an option to choose if you want to use your existing Canada Post Account to pay for the postage, or you want us to charge you for the postage and printing combined.
Do you have templates for postcards to ensure it meets Canada Post guidelines for address?
Yes, we do have templates. After you choose the desired product options, you will be able to download the template that matches your selection. The back side of the templates (the address side) has margins that indicate the safe area for your design.
What are the standard dimensions for Bookmarks?
The most common dimensions for Bookmarks are 2" x 6", 2" x 7", and 2" x 8 ".
What kind of paper is Newprint using for Bookmarks?
Available options on our website are 12 pt, 14 pt and 16 pt cardstock.
Can I add rounded corners to Bookmarks?
Yes, Bookmarks with rounded corners are included as an option on the product page.
Can you make Bookmarks with a hole?
We can deliver Bookmarks with or without a hole, depending on your preferences.
Is there anything special that I should consider when designing Bookmarks to ensure that my files are print-ready?
As with other print products, you should make sure to have bleed and safety margins. If your bookmark will have a hole, make sure there are no important design elements in the drilling area. You can download templates that match your selected product specifications from the product page to help you get started. They can be found on the right side of the screen.
If I add lamination to my Bookmarks, will that prevent them from bending?
Lamination will add more rigidness to the stock, but it will not make them impossible to fold or bend. You will still be able to bend the 14 pt if you are looking to have heavier paper than a 12 pt.
I can't upload two files for the front and back of my bookmark order. Why?
The system will only accept 1 PDF file with 2 pages.
I got this message - "The format of the uploaded file does not meet the selected one" when I tried to upload? What should I do?
You can press the green button below and upload the file. We will let you know if there are any problems with the file once we inspect it. We will not be printing anything before you approve the PDF proof.
I want to order a quantity that is not offered in the selection on the product page. Is that possible?
You can enter a custom quantity if the quantity you are looking to order is not displayed in the chart by typing the desired quantity into the Add Custom Quantity field. Press the green plus button, and the quantity will be added to the chart.
I want to order a quantity that is not offered in the selection on the product page. Is that possible?
You can enter a custom quantity if the quantity you are looking to order is not displayed in the chart by typing the desired quantity into the Add Custom Quantity field. Press the green plus button, and the quantity will be added to the chart.
How can I know if the file I upload will print ok?
We will let you know if there are any problems with the file once we inspect it.
When ordering bookmarks, can multiple images be uploaded and split up in quantities?
You would not be able to split the quantity, you would need to add every design as a separate order.
I sized my photo exactly 8 x 2.5 inches. Will there be a bored around my photo? I want it to go to the edges. Do I need to add a bleed border?
You should add bleed, so the overall size should be 8.25 x 2.75.
What size and position are the punches for spiral binding?
The Spiral hole punch has a 4:1 pitch (4 to 1) which means every inch there will be 4 holes. The punched hole will be a round shape of 0.19" (4.826mm).  The spacing between each hole is 0.06" (1.524mm) The distance from the edge of the sheet to the furthest edge of the hole is 0.27" (6.858mm) The distance from the edge of the hole closest to the edge of the sheet is 0.09" (2.286mm)
Are there special margin requirements for Spiral Binding?
As shown above, the punches for the spiral extend approximately 0.27" in from the spine edge. Therefore, this has to be taken into account when setting up the margins for a spiral book and added to the desired margin of the design. For example, if a 0.5" margin is needed, then the margin on the spine edge would be 0.5" plus 0.27" for binding, for a total of 0.77", but only on the spine. On the other three edges, the margin would be 0.5" to give the illusion that the content is centred. The reader's eye will basically ignore the part of the page that is covered by binding. Also, the spine edge alternates on the "even" and "odd" pages. This is independent of any actual page numbers that are ...
What colours of spiral can be ordered?
The standard options of white and black are available for order through the online calculator. Other colours are available upon request and would require a custom estimate.
What are the benefits of choosing Spiral Binding?
Because the spirals allow the pages to rotate 360 degrees, Spiral Binding is perfect for applications where it is advantageous for the reader to be able to open the book flat and have it stay open, or even opened 360 degrees and held in one hand. This could be for manuals, handbooks, guide or map books, planners, or other such uses. Page counts can range from 8 to 400 pages, as the spiral is available in many sizes. Also, the binding can be either the top or the left Because the spiral is made of plastic and does not have any sharp edges, it can be a slightly safer option for applications to be used by children, or in situations where metal is not appropriate or possible. The spiral is also...
Is there a possibility of making a waterproof book?
Yes, we can print waterproof books using synthetic paper.
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