FAQs

You do not have to choose "Printing on Both Sides" if you want to print on the pockets. As the folders are printed flat and the pockets folded over, they will be printed on the same side of the sheet as the outside of the folder. Double-sided printing should only be selected if the content is needed on the inside other than on the pockets. One thing that will need to be kept in mind is that content on the inside of the folder will be covered by anything placed into the pockets. Therefore it is common to see interior printing when there is only one pocket for holding documents so that the other side (and the content) will never be obscured.

Because folders are printed flat and the pockets folded over to the inside, the content will need to be designed upside down as compared to the content that will be on the outside of the folder. If it is not rotated, it will be upside down on the finished piece. As this can be confusing to picture when looking at a flat design, a hardcopy proof is recommended to verify that the pockets are orientated correctly.

Yes, there are downloadable templates available for all of the sizes that can be ordered online. These templates include the die line of the folder as well as indication for bleed, safe margin, and the proper orientation for the content on the pockets. Once all the selections have been made in the product configurator, the downloadable template will automatically match the size and pocket combination selected. Therefore it is important to make sure all the options are chosen before downloading.

The standard size for presentation folders is 9x12. This size is optimized to hold standard letter (8.5"x11") documents and will fit easily into a 10x13 envelope if mailing is required. The second standard size is 9x14.5, designed for standard legal (8.5"x14") documents. These two sizes will handle most, if not all, of normal business documentation, and come with 4" pockets. Mini folders are also a frequent request, and the three most common sizes are 6"x9", 5"x9", and 4"x9". These smaller sizes have 3" pockets and are intended for smaller documents like brochures or receipts, among others.

Yes, the business card slits can be vertical to accommodate portrait business cards, but only on folders with 4-inch pockets. Since the standard is horizontal slits, please reach out once an order is placed to let us know the slits should be vertical.

Presentation Folders are cut out using cookie-cutter like devices called dies, which are thin wooden blocks with steel blades embedded in them. Since the slots for the blades are either laser or router cut, it is not possible to move the slits easily once the die is complete. The slits on our standard folder die are placed in the centre of the pockets as this is the most common position. If it is desired for the slits to be in a different location, please reach out to let us know. We will look into whether the slits can be moved to the desired location and whether any additional charges to re-tool the die will apply. Keep in mind that it might not be possible to place the slits in the requested...

The sizes displayed on the product page are folded sizes.

They are freezer safe but not waterproof if they get soaked.

We will print on the front side only, with no printing on the back of the piece. 

Adding a coating to your sleeves will not make them waterproof, but it will make them more durable and prevent colours from fading.

Yes, you can download the files from the right side of the product page, below the price calculator. 

Yes, the downloadable files are available in the following formats: IDML, AI, or PDF. 

You can download the templates from the product page in the preferred format after choosing the specifications for the product. Inside the template, cut lines, bleed lines and safe zones will be indicated.

The estimated due date in the price calculator will give estimated shipping or pickup date if the proof is approved by a certain date. You also need to take shipping time into account, which depends on the selected shipping service.

We will send the tracking number to your registered email address once your order has shipped. You can log into your account after that and track your order.

Greeting Cards are shipped flat and scored.

Yes, you can print on all 4 panels.

Shrink Wrapping does not allow the paper to breathe, but the paper and inks are dry enough before the packaging. It protects from dust, dirt or moisture.

Envelopes offered online are white. If you want them coloured, you will have to let us know the folded size of the matching greeting card, and we will have to see what colours are available in that size and provide you with a custom quote.

We are using UPS, FedEx, Canada Post, Canpar and Purolator.