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FAQs

Frequently asked questions related to all aspects of ordering from Newprint.

Are the envelopes only white, or do you have a selection of colours? If so, how much extra is the charge?
Envelopes offered online are white. If you want them coloured, you will have to let us know the folded size of the matching greeting card, and we will have to see what colours are available in that size and provide you with a custom quote.
Dozens of Paper Swatches to Choose From
Join the printing store that offers the largest paper selections there is. No need to wait for days to get a custom quote from a traditional printer because we are the traditional printer that stepped it up a notch and brought everything to your fingertips.
Short Runs to Long Runs
Production capabilities to accommodate short runs on digital equipment and offset runs to run "long" commercial volumes. Be confident with Newprint's capability to produce your job in the most cost efficient way.
Hundreds of sizes and Combinations
With over 30 years in the print trade, we have thought of every combination there is. You will find the largest variety of options you will ever see on any online printing store. Hands down.
Trade Printing Prices, In-House Production
Are you a Graphic Designer, Print Broker, Marketing Agency, or other Print Professional? Work directly with a printer who looks after your order and is in control of every production stage. We check every job before it heads out our door to you to make sure it meets our standards. All of our products are printed and manufactured in-house and if they aren't, we simply don't offer them to you. We focus on what we are best at and keep it simple to ensure the best quality.
What are ECMA standards?
European Carton Makers Association (ECMA)
Do you have the ability to print on "plastic" paper suitable for restaurant menus that can be wiped down after use?
Yes, we are offering printing services on synthetic paper, you can see the instant pricing on our online store and place the order from the Waterproof Brochures product page.
How do I choose the best paper stock for my business cards?
In order to help you make the best choice, every product option on our website has a description. Hover over the i icon and the description will appear. In case you are still not sure about which paper to choose, you can email us and ask us to send you some samples.
Earn Points and be Rewarded
Yes, we do have a reward system for the purchases you make. We take pride in our customers and love seeing them succeed in their use of their printed projects. It’s worth it to be a loyal Newprint customer in the long run.
Pre-press Magnificence
Extensive file inspections ensure your files are processed properly for production, and we also offer Hard Copy proofs and Digital PDF proofs. We want you to get a final chance to review your artwork before it goes to print. We don't agree with the mentality of "what you give them is what you get", so we do our best to look for possible issues to prevent production errors.
Do you provide a sample of my custom box before printing?
Yes in most cases when you're creating a new custom box we highly recommend that you order your box by selecting Sample Required with your order.
Do you print Pantone ink on custom box packaging?
Yes, we do print using Pantone inks however there are certain ways to order custom boxes with Pantone ink printing. If our product page does not have the option for Pantone inks under the Ink and Colour choices, you may want to request a custom estimate.
Can you deliver my custom boxes faster if we paid extra?
We can certainly produce your packaging box quickly once we have an idea of your requirements. The best thing to do is contact our support team and we'll be able to tell you if it's doable based on the current production capacity.
What is the minimum order quantity?
The minimum order quantity will be displayed as the first options on the price calculator on our product pages.
I am not sure how to create Pantone artwork.
Read these two detailed articles on how to create Pantone artwork in Adobe Illustrator and Adobe Indesign: How to create a Pantone ink design in Adobe Illustrator How to create a Pantone ink design in Adobe InDesign
How do I make sure I choose the paper stock that I want for my Business Cards?
Every product option on our website has a description, which will appear if you hover over the i icon. In case you still can not come to a decision, you can email us and ask us to send you some samples.
How can I create Pantone artwork with Adobe software?
We created detailed articles on how to add Pantone artwork in Adobe Illustrator and Adobe Indesign: How to create a Pantone ink design in Adobe Illustrator How to create a Pantone ink design in Adobe InDesign
Which paper is safe for food packaging?
Food safe paper packaging is the first and most important step you need to verify before ordering your custom product packaging. Newprint's custom packaging paper meets multiple national requirements for direct food contact such as the US, Canada, Germany and the EU. For more information, contact a sales representative to describe your product for further details on your end-use in your specific market. You may request an ISEGA Certificate when placing your order.
Do you ship large orders of custom boxes by freight?
Yes, when your custom boxes order is over 300lbs we choose a more cost-effective transportation method such as freight. At checkout, you will be given the option to view your shipping rates and options.
Do you charge for die-cutting tools and plates?
When you order custom packaging from our website the cost of tools and plates are included in the price. Our product calculator will also offer standard sizes from the dropdown which will save you the cost of the die since we already have it.
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