Question 1

Are the envelopes only white, or do you have a selection of colours? If so, how much extra is the charge?

Accepted Answer

Envelopes offered online are white. If you want them coloured, you will have to let us know the folded size of the matching greeting card, and we will have to see what colours are available in that size and provide you with a custom quote.

Question 2

Dozens of Paper Swatches to Choose From

Accepted Answer

Join the printing store that offers the largest paper selections there is. No need to wait for days to get a custom quote from a traditional printer because we are the traditional printer that stepped it up a notch and brought everything to your fingertips...

Question 3

Short Runs to Long Runs

Accepted Answer

Production capabilities to accommodate short runs on digital equipment and offset runs to run "long" commercial volumes. Be confident with Newprint's capability to produce your job in the most cost efficient way.

Question 4

Hundreds of sizes and Combinations

Accepted Answer

With over 30 years in the print trade, we have thought of every combination there is. You will find the largest variety of options you will ever see on any online printing store. Hands down.

Question 5

Trade Printing Prices, In-House Production

Accepted Answer

Are you a Graphic Designer, Print Broker, Marketing Agency, or other Print Professional? Work directly with a printer who looks after your order and is in control of every production stage. We check every job before it heads out our door to you to make sure...

Question 6

Earn Points and be Rewarded

Accepted Answer

Yes, we do have a reward system for the purchases you make. We take pride in our customers and love seeing them succeed in their use of their printed projects. It’s worth it to be a loyal Newprint customer in the long run.

Question 7

Pre-press Magnificence

Accepted Answer

Extensive file inspections ensure your files are processed properly for production, and we also offer Hard Copy proofs and Digital PDF proofs. We want you to get a final chance to review your artwork before it goes to print. We don't agree with the mentality...

Question 8

Do you provide a sample of my custom box before printing?

Accepted Answer

Yes in most cases when you're creating a new custom box we highly recommend that you order your box by selecting Sample Required with your order.

Question 9

Do you print Pantone ink on custom box packaging?

Accepted Answer

Yes, we do print using Pantone inks however there are certain ways to order custom boxes with Pantone ink printing. If our product page does not have the option for Pantone inks under the Ink and Colour choices, you may want to request a custom estimate.

Question 10

Can you deliver my custom boxes faster if we paid extra?

Accepted Answer

We can certainly produce your packaging box quickly once we have an idea of your requirements. The best thing to do is contact our support team and we'll be able to tell you if it's doable based on the current production capacity.

Question 11

Would I be able to get a sample of my order

Accepted Answer

For every order, you will get a digital (online) proof prior to printing. This is the fastest proofing method that allows moving your order into production right away.

How do I get a hard copy proof with my order?

	 You can choose a hard copy proof...

Question 12

How to Download Templates from Newprint

Accepted Answer

In order to download a template from our website, do the following: Go to the main menu and choose the product you wish to print.
Customize your order and choose the options for your product.
Once you get to the last product option, ...

Question 13

How to use the Adobe InDesign (.idml) Template from Newprint

Accepted Answer

Open Adobe InDesign Go to FILE / OPEN, choose the .idml template file you have downloaded and click open. To use this template properly, you will need to refer to the Layers panel. To make this...

Question 14

How to use the Adobe Illustrator (ai.) Template from Newprint

Accepted Answer

Note: .ai files for Adobe Illustrator are not suitable for books and multi-page documents. If you want to print a multi-page product or a book, use our .idml templates for Adobe inDesign. ...

Question 15

How to use the Adobe PDF (.pdf) Template from Newprint

Accepted Answer

<em style="background-color: initial;">Note: PDF files are intended to be for viewing purposes only. However, they can be edited using Adobe Illustrator. Keep in mind that .pdf templates are not suitable for books and multi-page documents. If you want to...

Question 16

How To Use ProofHQ Proof Reading Tool

Accepted Answer

Whether you have a design that requires alterations or require Newprint to create a design from a conceptual idea, the tools we use will help accelerate the approval process with your team.
	In this example, we have a cookie box that requires alterations...

Question 17

How to create a Pantone ink design in Adobe Illustrator

Accepted Answer

In order to put Pantone colours in your design, you will need to use the Swatches palette. To make this palette visible, go to Window / Swatches. Click on the Swatches palette menu...

Question 18

How to create a Pantone ink design in Adobe InDesign

Accepted Answer

In order to apply Pantone colours to your design, you will need to use the Swatches palette. To make this palette visible, go to Window / Color...

Question 19

How To Setup Greeting Card For Printing

Accepted Answer

What to know To set up your greeting card design properly, the first thing you need to know is how you want the cards to fold. Standard greeting cards can be folded in two ways: 1. Horizontal fold, which means the paper folds from top to...

Question 20

How to Create a Print-ready File

Accepted Answer

Making your files print-ready is one of the most crucial steps in the entire print process. Setting up your PDF files correctly can save you a lot of time, and often, money. This will ensure there are no delays in processing your print order, and it will...

Question 21

Software for Creating Print-ready Artwork

Accepted Answer

An Artwork Creation Program is any computer or cloud-based software application that can be used to create the artwork file for print. There are several different programs that can be used, but the standard recommended suite of programs is Adobe Creative...

Question 22

General Artwork Guide

Accepted Answer

This guide should be followed every time a design is started, regardless of the product being created. The points mentioned below are considered “Best Practises” when designing for print and will apply to all products. More detailed guides are available...

Question 23

Artwork Dimensions and Margins

Accepted Answer

One of the first steps to properly creating a print-ready file is ensuring that the format of the file is correct. In this case “format” means making sure that the file has the correct width and height, as well as the correct bleed and safe margin allowances...

Question 24

Artwork Inks and Colours

Accepted Answer

The most basic definition of printing is putting ink on paper. How that ink is used to create the image is a far more complex process, and can be impacted by several factors. The most important of these factors is Colour. This can refer to the actual ...

Question 25

Printing of the colors do not match proof on the monitor

Accepted Answer

I received my printed product and the colors do not match what I saw on my screen. 
	Here's a question we received from a customer who placed an order with this same issue. Problem 1. Dark Black colors inaccurate to digital proofThe questions was: 
<em>"...

Question 26

Book Binding Styles and Options

Accepted Answer

The binding style chosen for a multi-page document can define how successfully it will perform.Book Binding Styles Saddle stitched
	 This bookbinding method is referring to stacked folded paper sheets stapled through the folded line, usually with two...

Question 27

Offset vs Digital Printing

Accepted Answer

When to choose Offset
	4-Color Offset printing is ideal for lower prices on large quantity orders or any time you would like coating on your products. Almost always, people choose this option when ordering large quantities.
When to choose Digital
	4-Color...

Question 28

How do I get a quote or estimate?

Accepted Answer

You can get a quote for all standard products automatically on our website.Getting a quote for one-sheet products1. From the main menu, choose the product you want to print (for example, brochures).   2. Make your selection for each of the product options...

Question 29

How do I submit My Resume to Newprint?

Accepted Answer

To submit your resume to Newprint you may email it to jobs@newprint.ca.

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